FAQ
Questions clubs ask us.
The things a careful club manager wants to know before switching. If yours isn’t here, ask us.
What happens to our tee sheet and member list when we switch?
We move it all across for you: your courses, tee time structure, pricing, and member list. Nothing gets lost. We configure your branded app, you check everything over, and we aim to have you live within three weeks of signing.
Do our members have to download an app?
No. Your members get your club's own app on iOS and Android, but anyone can also book through your existing website. Both feed the same tee sheet, so a visitor booking online and a member booking in the app can never land on the same time.
How do payments and payouts work?
Golfers pay in full when they book, through Stripe. The money goes into your club's own Stripe account, not ours, and pays out to your bank.
Who owns the data, and what happens if we leave?
You do. Export your members and bookings any time. If you ever decide to move on, you take everything with you.
Can the pro shop still take phone and walk-in bookings?
Yes. Staff book on behalf of any golfer from the dashboard, on the same tee sheet, so phone and walk-in bookings sit right alongside online ones with no separate diary to reconcile at the end of the day.
Is our members' data secure?
Card numbers never touch our servers; they go straight to the payment company. Member data sits behind per-club access controls, and every change is logged. You can export or delete any record when a golfer asks.
