Terms of Service

1. Definitions

• “Platform” means the Tuvabook software, applications, APIs, and services.
• “Venue” means a golf club or golf course that has entered into a subscription agreement with Tuvabook.
• “Golfer” means an individual who uses the Platform to browse, book, or pay for tee times or other activities offered by a Venue.
• “Booking” means a confirmed reservation made by a Golfer for a tee time or other activity at a Venue.
• “Content” means text, data, images, and other material submitted to or displayed on the Platform.

2. Acceptance and eligibility

By creating an account or using the Platform, you confirm that:

• You are at least 13 years of age;
• If you are under 18, you may use the Platform to book golf and manage a junior membership, and a parent or guardian is responsible for any payments you make;
• If you are 18 or over, you have the legal capacity to enter into a binding agreement; and
• If acting on behalf of a Venue, you have authority to bind that organisation to these Terms.

Children under 13 cannot hold a Tuvabook account. Venues can manage bookings and junior memberships for under-13s directly, without the child holding an account.

If you do not agree to these Terms, you must not use the Platform.

3. The Platform

Tuvabook provides a white-label tee time booking platform that enables Venues to offer online booking to Golfers through a branded mobile application and website integration. Tuvabook acts as a technology intermediary between Venues and Golfers. The contract for any Booking is between the Golfer and the Venue. Tuvabook is not a party to that contract and is not liable for the performance or non-performance of any Venue.

4. Venue terms

5. Golfer terms

6. Acceptable use

You must not use the Platform to:

• Violate any applicable law or regulation;
• Transmit material that is unlawful, fraudulent, defamatory, or harmful;
• Attempt to gain unauthorised access to any part of the Platform or its infrastructure;
• Use automated tools to scrape, crawl, or extract data from the Platform without our written consent;
• Interfere with or disrupt the integrity or performance of the Platform;
• Make false or misleading Bookings or abuse refund processes;
• Infringe the intellectual property rights of Tuvabook or any third party.

7. Intellectual property

Tuvabook and its licensors own all intellectual property rights in the Platform, including its software, design, trademarks, and Content created by Tuvabook. These Terms do not grant you any rights in that intellectual property beyond the limited right to use the Platform in accordance with these Terms.

Venues grant Tuvabook a non-exclusive, royalty-free licence to use their branding assets (logo, name, colours) solely for the purpose of providing the white-label application and services.

8. Third-party services

The Platform integrates with third-party services including Stripe for payment processing. Your use of those services is governed by the relevant third party’s own terms and privacy policies. Tuvabook is not responsible for the acts or omissions of third-party service providers. The Platform relies on the service providers listed in our Privacy Policy, which explains what each one does with your data.

9. Disclaimers

The Platform is provided “as is” and “as available”. To the extent permitted by law, Tuvabook excludes all warranties, express or implied, including as to fitness for a particular purpose, accuracy, or uninterrupted availability. We do not warrant that the Platform will be error-free or that defects will be corrected.

10. Limitation of liability

To the maximum extent permitted by law, Tuvabook’s aggregate liability arising out of or in connection with these Terms or the Platform (whether in contract, tort, or otherwise) is limited to the greater of:

• The total fees paid by you to Tuvabook in the 12 months preceding the event giving rise to the claim; or
• £100.

Tuvabook is not liable for any indirect, incidental, special, consequential, or punitive losses, including loss of profits, loss of data, or loss of goodwill, even if advised of the possibility of such losses.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by English law.

11. Indemnity

You agree to indemnify and hold harmless Tuvabook and its officers, directors, employees, and agents from any claims, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your use of the Platform, or your violation of any applicable law or third-party rights.

12. Termination

We may suspend or terminate your access to the Platform immediately if you breach these Terms or if we reasonably believe your use poses a risk to other users, third parties, or the Platform.

Venues may terminate their subscription in accordance with the subscription agreement. Upon termination, your right to access the Platform ceases. Provisions that by their nature should survive termination (including intellectual property, liability, and governing law) will do so.

13. Changes to these Terms

We may revise these Terms from time to time. Where changes are material, we will give reasonable notice by email or by notice on the Platform. Continued use of the Platform after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Platform.

14. Governing law and disputes

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that either party may seek urgent injunctive relief in any competent court.

We encourage you to contact us before initiating any formal dispute; most issues can be resolved quickly and informally.

15. General

• Entire agreement. These Terms, together with any subscription agreement and our Privacy Policy, constitute the entire agreement between you and Tuvabook regarding the Platform.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
• Waiver. Failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.
• Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign ours without restriction.
• Third-party rights. These Terms do not create any rights enforceable by third parties under the Contracts (Rights of Third Parties) Act 1999.

16. Contact

Questions about these Terms should be directed to: